Empowering Small Businesses. Serving OEMs Nationwide.
Uniserved connects Original Equipment Manufacturers (OEMs) with skilled local partners across India to handle installation, repair, and after-sales services.
Uniserved Service Assurance Framework for OEMs
End-to-end support across the lifecycle of the Product. Delivered by an AI driven platform & engaged ecosystem.
Deployment Support
Uniserved provides comprehensive deployment support services for OEMs including demonstration support, installation support with site survey, BOQ preparation, one-time installation, and DOA (Dead on Arrival) management. Our deployment services cover product installation, commissioning, site survey, and technical deployment support for OEM equipment manufacturers across India.
Customer Support (Helpdesk)
Our 24/7 customer support services include catch and dispatch operations, round-the-clock helpdesk support, remote technical support, and Center of Excellence (CoE) services for highest level technical skills. We provide technical support, customer service, helpdesk solutions, and remote assistance for OEM products with 24/7 availability and rapid response times.
Lifecycle Management (In-Life Support)
Uniserved offers on-demand break-fix support, proactive and predictive maintenance services, and multi-year maintenance contracts (AMC) to ensure optimal product performance throughout its lifecycle. Our in-life support includes preventive maintenance, repair services, AMC contracts, and lifecycle management solutions for continuous product performance and reliability.
Product Continuity
Our product continuity services include warranty management, RMA (Return Merchandise Authorization) handling, contract inventory management, and logistics coordination to ensure seamless product availability and support. We manage warranty claims, RMA processing, inventory management, spare parts availability, and supply chain logistics to maintain uninterrupted product service and support.
End-of-Life Support
Uniserved provides end-of-life support services including buy-back and exchange operations, de-installation services, reverse logistics management, and e-waste disposal solutions for sustainable product lifecycle management. Our end-of-life services cover product decommissioning, equipment buyback, reverse logistics, e-waste management, and sustainable disposal solutions for complete product lifecycle closure.
The Uniserved Service Assurance Framework for OEMs delivers end-to-end support across the entire product lifecycle through an AI-driven platform and an engaged service ecosystem, ensuring comprehensive coverage from deployment through end-of-life management.
Transformation Services
Comprehensive transformation services to modernize your infrastructure, optimize operations, and enhance service delivery capabilities through strategic technology integration.
POC & Demos
Comprehensive proof of concept and demonstration services to showcase product capabilities, validate technical requirements, and ensure seamless integration with your existing infrastructure.
Asset Lifecycle Management (DOA & RMA)
End-to-end asset lifecycle management including Dead on Arrival (DOA) handling and Return Merchandise Authorization (RMA) processes to ensure optimal asset utilization and warranty compliance.
Service & Repair Centers - Carry In, Shared, On Demand
Flexible service and repair center solutions including carry-in services, shared facility access, and on-demand repair support to minimize downtime and maximize operational efficiency.
Worldwide SmartHands - On Demand Field Support
Global on-demand field support services providing skilled technicians for installation, maintenance, and troubleshooting at locations worldwide, ensuring rapid response times.
24 X 7 Helpdesk
Round-the-clock helpdesk support providing immediate assistance, issue resolution, and technical guidance to ensure continuous operations and minimal service disruptions.
24 X 7 TAC - Remote Support + Escalation Management
24/7 Technical Assistance Center offering remote support, advanced troubleshooting, and intelligent escalation management to resolve complex technical issues efficiently.
Privileged User Support (VIP Support)
Dedicated premium support service for privileged users and VIP customers, offering priority response, personalized assistance, and enhanced service level agreements.
Why Uniserved for your business?
Partner with a modern, reliable services network that scales with your demand. We combine innovation, reliability, and a trusted partner ecosystem to help you deliver outstanding customer experiences.
Pan India Coverage On Demand
Consumption Based Pricing
Scale without Overhead
24x7x365 Support
Full Stack Services to handle everything.
Partner Empowerment
A glimpse on the flourishing journey of our Service Partners,
harnessing their full potential at Uniserved and inclined on building greater heights for themselves with the us.
Partner Training Success Stories
Discover how our comprehensive training programs have empowered partners to excel in their careers, master new technologies, and deliver exceptional results for their organizations.
All-in-One Service Platform
Workflow Control
Track every job from request to closure with clear rules, SLAs, and approvals.
Built for Every Role
Customers, enterprise clients, partners, and your teams—each gets the right view and actions.
Any Device, Anywhere
Run operations from phone or browser with a consistent experience.
AI-Powered Automation
Cut manual work with AI-driven routing, nudges, and actionable insights.
Connect with our
sales team
Reach out to us to discuss how our services can benefit your
business. We're here to help you find the best solutions.
